Privacy Policy

Overview

MangoCraft Networks LLP (“we”, “us”, or “our”) operates the website www.aradhita.com (“Site”), an e-marketplace platform that facilitates product sales by third-party suppliers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases through the Site. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

O1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly:
  • Name, email address, phone number
  • Billing and shipping address
  • Account credentials (username, password)
  • Order and payment details
  • Communication through customer support

    • B. Information We Collect Automatically:
  • IP address, device type, browser, and OS
  • Interaction data (pages visited, time spent, clicks)
  • Cookies and similar technologies (see Section 6)

    • C. Information from Third Parties:
  • Payment gateways (e.g., Razorpay)
  • Analytics providers (e.g., Google Analytics)
  • Logistics or supplier integrations (e.g., Shopify)

    • O2. How We Use Your Information

    We use your personal data to:
  • Fulfill and manage orders on behalf of our suppliers
  • Communicate order updates, confirmations, and support
  • Improve and personalize the Site experience
  • Process payments securely
  • Detect and prevent fraud or abuse
  • Comply with legal obligations and enforce our Terms

    • O3. Sharing your information

    We share your information with: Suppliers for order fulfilment
  • Payment gateways to process transactions
  • Logistics providers for shipping
  • Service vendors (e.g., IT, analytics) under confidentiality terms
  • Legal authorities, if required by law or in case of disputes
    • We do not sell or rent your personal information to any third party.

    O4. Cookies & Tracking Technologies

    We use cookies and related tools to enhance your experience. You can control or disable cookies in your browser settings. Some functions of the Site may be limited if cookies are disabled.

    O5. Security & Data Retention

    We use reasonable technical and organizational safeguards to protect your data. However, no system is completely secure.
    We retain data only as long as necessary for the purposes listed above or as required by law (e.g., tax or legal records).

    O6. Sharing your information

    Under Indian law, you may:
  • Request access or correction of your data
  • Withdraw consent for marketing or data usage
  • Request deletion, where legally applicable
    • To exercise your rights, email: info@mangocraftnetworks.com

    O7. Children’s Privacy

    We do not knowingly collect data from children under 18 years. If you believe a minor has submitted personal information, please contact us for removal.

    O8. International Transfers

    Your data may be stored or processed outside India (e.g., on Shopify servers). We ensure that such transfers comply with applicable legal protections.

    O9. Changes To This Policy

    We may update this policy to reflect changes in operations or laws. Updates will be posted on this page with a revised date.

    10. Grievance Officer

    In accordance with the IT Act, 2000 and SPDI Rules:
    Email: info@mangocraftnetworks.com

    Contact Information

    For any queries about these Terms:
    Email: info@mangocraftnetworks.com
    Contact: MangoCraft Networks LLP